Frequently Asked Questions

Please email me at srebecca.art@gmail.com if you cannot find an answer to your question.

Can I submit my cat's photo for painting consideration?

Yes! Please check out the Submission Guidelines section on my website for how to submit photos for consideration.

Do you accept commissions/custom paintings?

No, I do not currently accept new commissions. I have a waitlist of 60 custom paintings I would like to complete before taking on new ones. I will announce on my Patreon if I reopen them!

Issue with an Etsy order?

Please message me on Etsy if you need help with an order, or email me at srebecca.art@gmail.com with "Help Needed with an Etsy Order" in the subject.

Issue with receiving Noodle Mail?

If you have recently updated your shipping address, please reach out to let me know. Patreon does not notify me of address updates.

I aim to ship out Noodle Mail by the 15th of every month. It takes 1-2 weeks for Noodle Mail to arrive to US Noodle Mailers, and 3-4 weeks for international Noodle Mailers.

Please message me on Patreon if you need help with Noodle Mail, or email me at srebecca.art@gmail.com with "Help Needed with Noodle Mail" in the subject.